Info Center

Frequently Asked Questions

Updated 3 weeks and 2 days ago

Here are the questions about that we hear most often.

I changed my mind and I’d like a different address. Can you change it?

Unfortunately we can’t change addresses once they’ve been issued. You can have multiple addresses on your account, though, so you can always add another address whenever you’d like.

Is there a free tier available?

No, this service sustains itself with money. We would never resort to the kinds of gross things that other services with free tiers do (advertising, selling customer data, etc.). We do things the old fashioned way—we collect money in exchange for a service.

I used to have an account, but I kinda forgot about it, and now I can’t log in. Help?

If you didn’t renew your address before it expired, and you didn’t have any other active addresses associated with your account, then your account would have been removed at the time of your address’s expiration. If you register a new address, you’ll get a new account along with it.

Need more help? Contact us at any time.
Want to make this article better? Edit it on GitHub.