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Frequently Asked Questions

By staff · Updated 3 days ago

Here are the questions about that we hear most often.

Can I pay with something other than a credit card?

Absolutely! We can accept PayPal, Venmo, Cash App, and most cryptocurrencies. Just contact us to set something up.

What happened to the lifetime plans?

We occasionally offer lifetime plans, but can’t offer them all the time. Keep an eye on our Twitter for notices about specials (including lifetime plans).

I changed my mind and want a different address? Can you change it?

We’d prefer not, since addresses are a very personal thing and it’s best if they’re not cycled like that. But contact us if you’d like to discuss it further.

Is there a free version of the service?

No, there isn’t. We offer a quality service to real people, not bots or drive-by users. The service incurrs real costs and needs real income to cover its expenses. We don’t want to run ads or monetize the service in other annoying ways. We also want our email and web namespaces to be clean, not full of random junk accounts.

I used to have an account, but I kinda forgot about it, and now I can’t log in. Help?

If you didn’t renew your address before it expired, then we removed your account (since an account without an address is pretty pointless). No big deal, though; if you register a new address you’ll get a new account along with it.

Contact us at any time if you need more information or help with anything.
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