Info Center


Updated 5 months ago

Matrix is an open network for secure, decentralised communication. It’s a really nice chat protocol based on a federation model, and there are a number of clients available.

We run our own homeserver, which lives at (but accounts use the hostname). You can have an account on our homeserver, or use an existing account on another server. We have an “space” with a bunch of rooms (see below), all of which are bridged to our IRC and Discord servers.

Getting Started

To join, visit your address’s page. In the Matrix section, you’ll see two options: you can create a Matrix account on our homeserver for your address, or you can invite your existing account from another instance to the space. Click whichever button you wish, wait a couple of moments, and you’ll be good to go.


Use common sense when chatting with others. Prioritize kindness. Show compassion. Remember that all policies apply on Matrix, like our Code of Conduct, Terms of Use, and Acceptable Use policies. Just don’t be an asshole and you should be fine.


To use Matrix, you need a client that can connect to the server. There are many clients available, all with different features.

When connecting to our homeserver, be sure to use the address Your address will be, but if you enter your client probably won’t be able to find the server (since it technically lives at


We host these rooms in the space on our homeserver:

  • #general, general chatter about anything
  • #random, random or off-the-wall stuff
  • #help, customer service and support
  •, chat about services
  • #web, web development stuff
  • #email, all about email
  • #dns, for the nerds
  • #mastodon, discuss Mastodon ( or in general)
  • #firehose, notices, announcements, inbound webhooks, and other noisy (but interesting) stuff

You can also create your own rooms or join some that others have created.

Need more help? Contact us at any time.